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Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Terms of Service Contact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as contact information, service usage data, and diagnostic information related to washer performance.

The categories of data collected depend on user interactions with our services.
Sources of data

Sources of Data Collection

We gather data from user inputs and system-generated reports to enhance service efficiency.

Data is obtained directly from users during service registration and through automated system diagnostics.
Cookie types

Types of Cookies Used

We utilize cookies for functionality, performance, and analytics purposes.

Cookies may be classified as session cookies or persistent cookies based on their duration.
Cookie controls

Cookie Management

Cookies are used to enhance user experience and analyze website usage.

Users can manage cookie preferences via their browser settings at any time.
User Rights

User Rights

Users may access, correct, or request deletion of their personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Requests for User Rights

We will respond to verified requests regarding user rights within the legally mandated timeframe.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Practices

We retain personal data only as long as necessary for the purposes outlined in this policy.

Data retention periods are established based on operational needs and legal requirements.
Policy Updates

Policy Updates

Updates to this policy will be communicated to users in a timely manner.

We will notify users of significant changes to this policy through appropriate communication channels.
Purpose of use

Purposes of Data Processing

We process personal data to provide services, improve user experience, and ensure operational efficiency.

Personal data is processed solely for the purposes specified in this policy.
Third-party sharing

Data Sharing with Partners

We may share data with service providers who assist in our operations while ensuring data protection.

Any third parties receiving personal data are required to adhere to confidentiality agreements.
Legal basis

Legal Disclosures

Data may be shared with legal authorities or as required by law for compliance purposes.

We disclose personal data to authorities only when legally required to do so.

Contact Information

Email
[email protected]
Phone
+41 22 767 45 99
Address
Rue Maunoir 6, 1207 Geneva
General Inquiries
Contact Page

For privacy-related inquiries, please refer to the contact details provided in this section.

Contact Page